Our young team has multi-national industry exposure and has the local expertise necessary to work boundaries, languages and cultures. Each property is analyzed and consulted, and a specific set of actions developed to ensure that its particular needs are addressed. We have also proved that we could market, sell and manage new destination resorts in lesser know locations.
- We operate multi- faceted Resort properties which mean that we have a clear understanding of both the business and leisure client.
- We strive for profitability in all revenue centres; whether rooms, food and beverage, activities or spa, each of them is driven to create its own profit.
- We apply our Operating Procedures selectively to our individual properties, adapted to local cultural requirements and tailor made for each hotel.
- We engender a culture of willingness, of pro-activity, of friendliness and of hospitality, the staff actively seeking to anticipate the needs of the guest.
- Our restaurants reflect the local area and culture, with over 50% of our guest being international holiday makers from across the globe.